Jyotish Sarathi โ Privacy Policy
Last updated: May 07, 2026
1. Introduction
This Privacy Policy describes how Jyotish Sarathi ("we", "us", or "our") collects, uses, and protects your personal information when you use the Jyotish Sarathi mobile application (the "App"), available on Google Play (package: com.code4ever.jyotishsarathi). By using the App, you agree to the collection and use of information as described in this policy.
2. Information We Collect
2.1 Information You Provide
- Birth Details: Date of birth, time of birth, and place of birth โ required to generate your Kundali (birth chart).
- Name: Your name or the name of the person whose Kundali is being created (up to 3 Kundalis per account).
- Chat Messages: Text messages, images, and voice messages you send to the astrologer through the in-app chat feature.
- Payment Screenshots: You make payment via the QR code displayed in the App and send a screenshot of your payment confirmation to us through WhatsApp or other social media messaging platforms. We receive and review this screenshot to verify your payment and activate your consultation plan.
- WhatsApp / Social Media Contact:When you send a payment screenshot, we receive your phone number or social media profile information as part of the messaging platform's standard functionality.
2.2 Information Collected Automatically
- Device Information: Device type, operating system version, unique device identifiers, and app version.
- Push Notification Tokens: Device tokens used to send you notifications when the astrologer replies to your messages.
- Usage Data: App usage statistics such as feature usage, session duration, and crash reports to improve app performance.
3. How We Use Your Information
- To Provide Astrological Services: Your birth details are used to generate your Kundali and provide personalized astrological readings and answers.
- To Facilitate Chat Consultation: Chat messages (text, images, voice) are delivered to the astrologer so they can review your horoscope and respond to your questions.
- To Send Notifications: Push notifications inform you when the astrologer has replied to your messages.
- To Process Payments: Payment screenshots sent via WhatsApp or social media are reviewed to verify your payment and manually activate your consultation plan.
- To Improve the App: Usage data and crash reports help us fix bugs and improve user experience.
4. Data Storage and Security
Your data (including birth details, chat history, and Kundali records) is stored securely on our servers. We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is 100% secure.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. Your information may be shared only in the following circumstances:
- With the Astrologer: Your birth details and chat messages are shared with the astrologer (Arjun Ghimire) to provide you with personalized astrological consultations.
- Service Providers: We may use third-party services (e.g., cloud hosting, analytics, push notification services) that process data on our behalf to operate the App.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
6. Third-Party Services
The App may use the following third-party services that have their own privacy policies:
- Google Play Services
- Firebase (for push notifications, analytics, and crash reporting)
7. Data Retention
We retain your personal data (birth details, chat history, Kundali records) for as long as your account is active or as needed to provide you with our services. If you wish to delete your data, you may contact us and we will remove your information from our servers within a reasonable timeframe.
8. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
9. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of any inaccurate data.
- Request deletion of your personal data.
- Withdraw consent for data processing at any time.
To exercise any of these rights, please contact us using the details provided below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
- Arjun Ghimire
- +977 9765394480
- jyotishsarathi.com